Legal

Privacy Policy

Effective date: October 2, 2026

Redbird Commerce LLC, doing business as Redbird Commerce Studio ("Redbird," "we," "us," or "our"), operates redbird-commerce.com (the "Site"). This Privacy Policy explains what information we collect through the Site, why we collect it, how we use and disclose it, and the choices available to you.

1. Information we collect

Information you provide

When you submit an inquiry through our contact form, we may collect:

• Your work email address;
• Your brand or product name;
• Your primary sales channel;
• Information about your current creator program;
• Your anticipated creator and program budget range;
• Your creator-program objective; and
• Any other information you choose to provide in subsequent communications.

Please do not submit sensitive personal information through the Site.

Information collected automatically

If you consent to analytics cookies, we use Google Analytics to collect information about how visitors use the Site. This may include device and browser information, approximate location derived from an IP address, pages viewed, referring pages, interactions with the Site, and visit dates and times.

We do not use Google Analytics on the Site unless you accept analytics cookies. For more information, see our Cookie Policy.

2. How we use information

We may use information collected through the Site to:

• Review and respond to business inquiries;
• Determine whether Redbird's services may be a fit for an interested brand;
• Communicate about requested services and potential engagements;
• Operate, secure, troubleshoot, and improve the Site;
• Understand general Site usage and performance when analytics consent has been provided;
• Prevent spam, fraud, misuse, and technical problems; and
• Meet legal, regulatory, accounting, or contractual obligations.

Submitting an inquiry does not subscribe you to a marketing email list. We will not use your contact-form information for unrelated promotional email campaigns unless you separately choose to receive them.

3. How we disclose information

We may disclose information to service providers that help us operate the Site and respond to inquiries, including:

• Netlify, which hosts the Site and processes contact-form submissions;
• Google, which provides Gmail or Google Workspace services used to receive and respond to inquiries; and
• Google Analytics, which provides optional Site analytics after a visitor consents.

These providers may process information according to their own service terms and privacy documentation.

We may also disclose information if reasonably necessary to comply with law, respond to lawful requests, protect our rights or the rights and safety of others, investigate misuse, or support a business reorganization or transfer.

We do not sell personal information. We do not use contact-form submissions for cross-context behavioral advertising.

4. Cookies and analytics choices

The Site uses optional Google Analytics cookies only after you select Accept analytics. You may decline analytics without losing access to the Site or its contact form.

You may change your decision at any time by selecting Cookie Preferences in the Site footer. See our Cookie Policy for additional information.

5. Data retention

We generally retain contact-form inquiries for up to 24 months after the last interaction, unless:

• The inquiry develops into a client or business relationship;
• A longer period is reasonably necessary for legal, tax, accounting, dispute-resolution, security, or contractual purposes; or
• You request deletion and no legal or operational reason requires continued retention.

Google Analytics event data is configured to be retained for 14 months. Aggregated reports that no longer identify an individual visitor may be retained longer.

6. Data security

We use reasonable administrative and technical measures intended to protect information. However, no internet transmission or storage system is completely secure, and we cannot guarantee absolute security.

7. Your choices and requests

You may contact us to request access to, correction of, or deletion of personal information you submitted through the Site. We may need to verify your request and may retain information when permitted or required by law.

To make a privacy request, email carrie@redbird-commerce.com with the subject line Privacy Request.

Depending on where you live and which privacy laws apply, you may have additional rights. We will respond to applicable requests as required by law.

8. Children

The Site is intended for business users and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Site. If you believe a child has provided information, please contact us so we can review and delete it when appropriate.

9. External links

The Site may link to third-party websites or services. Their privacy practices are governed by their own policies, and Redbird is not responsible for those practices.

10. International visitors

Redbird is based in California, United States. If you visit the Site from another country, information may be processed in the United States or other locations where our service providers operate.

11. Changes to this policy

We may update this Privacy Policy as our Site, services, or legal obligations change. We will post the revised policy on the Site and update the effective date above. Material changes may be communicated through an additional Site notice when appropriate.

12. Contact us

Redbird Commerce LLC
Doing business as Redbird Commerce Studio
California, United States
Email: carrie@redbird-commerce.com